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Frequently Asked Questions

What operating systems are supported?
proVconnect agent can run on any Windows operating system from Windows XP to latest Windows 10. It can also run on debian-based Linux platforms such as Ubuntu. Other operating systems will be supported soon including Android.
Can I use proVconnect on Windows Embedded?
Sure. proVconnect is able to manage the Microsoft Write Filters. You can therefore use proVconnect to control your Windows Embedded devices.
Can I use proVconnect on any type of devices?
Yes, proVconnect can be used on any form factor. What we observe from our customers is that they make the most benefits of using proVconnect on their specialized devices such as PCs, Thin Clients, Laptops and Tablets, Point-Of-Sales or Kiosks and Self-Service Systems.
Do I need to install a server?
proVconnect server is available either for installation in your own premises or on-Demand in our datacenter. You can opt for the best scenario for your business.
How much resources does proVconnect agent use?
proVconnect agent has a small footprint, about 3MB on the end point hard disk. It only uses an average of 20 MB Ram while consuming low CPU ressources.
How much traffic does it generates?
proVconnect agent is designed to reduce the bandwidth consumption. An average heartbeat from the agent to the server is typically no more than 1 kB. proVconnect has also got a specific bandwidth optimization system that will drastically reduce traffic when there are many end points to manage on the remote site.
What is the maximum number of devices that can be supported?
proVconnect server is able to support the load of a large number of devices. We have existing installation at customer’s places over 7,000 devices but the software is able to handle safely 20,000+ devices.

Wiki

Our online wiki has got all the information you need to prepare the server, install and operate proVconnect.

The wiki is accessible here →

Support

If you have any support question, do not hesitate to fill our support request form, your support question will be logged in our system and answered within 24h (open hours).

Contact the support →