Monitoring and Preventive Maintenance
The monitoring feature allows you to define surveillance rules and link it to remediation scenarios that the agents automatically perform. Incidents are thus detected and resolved without any human intervention releasing pressure on the support teams and increasing the availability of the devices. Deploying proVconnect is similar to having one administrator per device.
Benefits
- Reduce downtime
- 30 to 40% support calls decrease
- Incident historization
- Increase user satisfaction
- Fully configurable feature to monitor any element of the system
Examples
- Automatic shutdown of an unauthorized application
- Automatic cleanup of temporary files on a saturated disk drive
- Automatic antivirus activation when disabled
- Automatically sends a log file on reboot after a system crash
- Sending an email alert when a RAM module is no longer working or a SMART is “predicted to fail”
