First steps after installation

Your installation of ProVConnect management server is finished !  There is still a few steps to follow before being able to use your ProVConnect manager Login to your server using your favorite browser use the following credentials : admin – admin You will be prompted to update your password (13 characters minimum required) To allow your device to communicate with your server, you must Read more…

Devices authentification parameters

Overview With the provconnect server, your devices will authenticate according to their SID and macaddresses. According to the customer environnment, somebody can choose having a more flexible authentication system, or a strict one. To address everybody’s need, the provconnect server has parameters to configure its authentication system. Configuration ProVconnect configuration Read more…

Installation of the VNC Repeater (To activate the remote VNC feature)

Installation Download the zip file from the ultraVNC website Extract the archive content inside any empty folder on your server Rename the .exe file to the name repeater.exe open cmd.exe and execute the following command “c:myfolderrepeater.exe -install” open Services.msc and find the service repeater_service configure the service to start in automatic mode and start it now if necessary Configuration ProVconnect configuration in iis VncViewerPort => Read more…

ProVconnect server networking activity

Overview IIS Communication (Mandatory) Communicate throught the port 443 in https Handle all the communications in a secure way   (client => server) File Tranfer. Task Transfer Devices Monitoring Maintenance Task / automatic Task Remote control – VNC (Optionnal) Communicate throught the port 5902 by defaut (client => server) Allows the Remote Desktop Session feature ! It’s Read more…

Install a ProVconnect server

Prerequisites WanPulse proVconnect is a web-based application which works with Microsoft Windows Server 2008 R2 and onwards versions. It requires the following applications and components be installed first: Microsoft Internet Information Service (IIS) © Ver. 7 or > Microsoft .NET Framework 4.0 ©  (full version) Microsoft ASP.NET MVC 3 ©  Microsoft SQL Server 2005/2008 Read more…

Renew your current license

Find the licensing menu To renew your current license, you need to click on the helpabout icon on your ProVConnect server. Chose More Details and proceed to the next screen Then, you will see the following licensing menu Send a license request to Wanpulse :  This will automatically send an email with your server details to Read more…

Update an expired license

Overview When the license on a provconnect server is expired, you will see this page after login. It means that your server is locked and that you need to renew your license. Legend : This will automatically send an email with your server details to the Provconnect sales team. It uses the SMTP server set on your server. In case Read more…

Installation of the provconnect agent

Silent installation 1) With command line parameters Parameters Description /S Install silently /WPNOREBOOT Don’t restart the computer after installation is done /WPHTTPPORT Specify port number for http connection if other than default port 80 /INSTALLVNC Install UltraVNC server along with Device Agent (options /VNCPASS or    /VNCADMIN required) /WPSERVER={managerAddress} Specify Read more…

Agent Installation Diagnostic

When to use the Agent Installation Diagnostic tool : You’ve just installed your proVConnect agent but it doesn’t show on the server Your proVConnect agent stopped working and doesn’t automatically start at startup With the Diagnostic tool (download here), you can : Run a full diagnostic on your agent (will detect installation, configuration and networking issues) Solve Read more…