How to reconnect the MQTT Broker
To solve the problem, you need to restart the MQTT connection. You also should check your application settings on your server.
Check the IIS Configuration of your server
- MQTTBrokerIsLocal => Must be set to true
- MQTTBrokerAuthority => Needs to match your server address with the port 1883
Restart the MQTT Broker on your server
- Click on the button Restart Mqtt connection (wait for a minute and refresh the page) If the state still shows disconnected, try Step 2
- Restart your server. If after your server restart, the MQTT still doesn’t connect correctly, then please contact the support team.